Description

Detail-oriented and focused QA Testers to audit test cases on our mobile application. The primary responsibility is to ensure the accuracy and functionality of the app by identifying defects and logging them in JIRA. The role requires a high level of concentration as the tasks can be repetitive, demanding consistent attention to detail.

Role & Responsibilities:

• Manage and oversee the QA Testing and Mobile App Design teams.
• Hire, train, and mentor team members to ensure high performance and engagement.
• Resolve conflicts and foster a positive team environment.
• Monitor team productivity and create dashboards to track performance and efficiency.
• Identify process improvement opportunities and implement best practices.
• Act as the main point of contact for client queries and requirements.
• Ensure alignment between client expectations and team deliverables.
• Collaborate with cross-functional teams to optimize workflows and productivity.
   

Skills & experience required to Succeed in this role:

Experience: 

• Proven experience in team leadership, people management, or project coordination.
• Strong ability to hire, train, and develop a high-performing team.
• Proficiency in conflict resolution and stakeholder management.
• Experience in creating and managing productivity dashboards.
• Excellent communication and relationship management skills.
• Ability to drive process improvements and implement efficiency strategies.
• Basic understanding of QA processes and mobile app design (preferred but not mandatory).

Skills: 

• Prior experience in QA testing for mobile applications (preferred).
• Familiarity with JIRA or other defect-tracking tools.
• Basic knowledge of MS Office (Excel, Word, etc.).
• Strong attention to detail and ability to identify defects.
• Ability to work in a structured and repetitive task environment while maintaining accuracy.
• Good communication and documentation skills.
• Ability to work independently and meet deadlines.

Education & Preferred certification :

• BSc IT or Any graduate with Manual testing certification.
• Experience working with Jira, MS Office (Excel, PowerPoint, etc.), and reporting tools.
• Familiarity with Agile/Scrum methodologies.
• Prior experience in a similar leadership role within a tech or software development environment.